Appointment Cancellation Policy
Effective Date: January 1, 2025
Grace Konture, LLC
Email: info@gracekonture.com
1. Booking Notice
Please allow 48 hours for booking requests to be processed.
2. Cancellation Notice
Clients must provide at least 7 days' notice for appointment cancellations. A 50% non-refundable deposit is required for all bookings.
3. Rescheduling
Rescheduling is permitted with a minimum of 72 hours' notice. Frequent rescheduling may incur additional fees.
4. No Refunds After Service
There are no refunds once services have been rendered. Full payment is due at the time of service, with no exceptions.